We support the Animal Rescue cause by donating 1 EUR from all purchases made through our online store.

FREQUENTLY ASKED QUESTIONS

Sizing

Need some help with sizing? We are more than happy to help.

GoodDog Harness

XS 19-27 cm, 27-30 cm, 19 cm

S 27-37 cm, 42-53 cm, 23 cm

M 35-42 cm, 53-71 cm, 29 cm

L 34-49 cm, 71-98 cm, 32 cm

XL 48-62 cm, 80-115 cm, 36 cm

*Size M in color Sand: 30-46 cm, 46-71 cm, 29 cm

GoodDog Walk

S 1.3 x 150 cm

GoodDog Walk Wide

M/L 1.9 x 180 cm

GoodDog Puppy

XS 1.0 x 120 cm

More information regarding our products can be found from product pages. If you are hesitating between sizes, please contact us via email or through Instagram dm. 💌

Shipping and return

Order

All orders are processed within 1-3 business days. Gift cards delivered via email are available after order is confirmed.

Shipping

All products are shipped EU-wide.

Return

We offer our products a 14-day exchange and return policy.

The products must be unused.

Contact us

It is important for us to keep in touch. 💙

You will reach us via email gooddog@gooddog.fi and Instagram dm.💌

Terms of use

In addition to the following terms and conditions, the Finnish Consumer Protection Act (38/1978) is applicaple between Good Dog Oy and consumers. Good Dog Oy reserves the right to make changes to the terms of use without prior notice.

 

Products and prices


The products offered by Good Dog Oy are designed for pets.

In addition to GoodDog products, Good Dog Oy may also provide products from third parties.

Prices are presented in euros (EUR) and include VAT (24 %). Prices do not include shipping costs. Shipping costs vary by region and country.

Good Dog Oy reserves the right to cancel an order in the following cases where the product has been sold at an incorrect price: 1) pricing error, 2) system error or 3) other similar error.

 

Payment methods


The available payment methods are presented at the checkout.

 

Order and Delivery


All orders made through gooddog.fi online store are processed within two business days. All orders received after 12 pm (EET/EEST) are considered as received on the following business day.

Good Dog Oy delivers all products within the European Union. All delivery dates are considered estimated deliveries given by a third party.

If Good Dog Oy is unable to process an order within the time agreed upon, it shall notify the consumer within 60 hours of the delay and provide an updated delivery date. If Good Dog Oy is unable to correct the mistake within a reasonable time, the consumer has the right to cancel the order.


Return



All products have a 14-day exchange and return policy. The products must be unused and returned in such condition as the products were received.

Good Dog Oy processes all exchanges and returns within 14 days. Refunds will be made to the same payment method used by the consumer.



Disposition


The content of the website may not be used, copied or edited without the permission of Gooddog Oy.



Privacy


Gooddog Oy processes all personal information in a proper, confidential and secure manner. Personal data will not be disclosed to third parties without an obligation required by law or consumer's consent.